Services

Support tailored to you

Whether it's an emergency or a routine need, we're here to help.

Maintenance

REN can schedule machine inspections and provide preventive maintenance to keep your test equipment reliable and in service.

Calibration

Our service team will keep your machine properly calibrated and accurate.

Emergency Support

REN can provide emergency phone support to prevent unwanted downtime. And if your machine is configured with remote access, we can log-in and troubleshoot the system with you.

Repair

REN’s service department can satisfy your need for machine repair. Whether it’s a scheduled appointment or a sudden emergency, we make your needs our priority. As part of the Schmidt Kranz Group, our global presence means we have a solution no matter where your company chooses to manufacture.

Rebuild

If your machine has reached the end of its effective service life, you may be interested in retrofitting new motors, controls, sensors or safety systems. REN has years of experience rebuilding, reconfiguring, and upgrading old equipment.

Spare Parts

REN can recommend and provide spare parts for your system so you have the parts you need to prevent costly downtime. REN can also provide emergency parts if you have a sudden line down.

Equipment Upgrades

As your company introduces new product models, variations or options, REN can assist you in modifying your equipment to handle your changing needs. Software upgrades are tailored to your company and easily installed by your own technicians. Or if you prefer, REN can also facilitate these changes.

Training

Informal training for your operators and staff is included during both the run-off and on-site validation phases with every REN test system. Additionally, REN can provide formal training sessions, which would include a written curriculum and a structured class format.

Consulting

REN can assess your production needs and review new or upcoming product lines to best recommend the most appropriate equipment solutions. This might include adding new test systems as well as upgrading or retrofitting your current machines.

In-House Testing

Combined with an audit sampling program, our in-house testing service can help you identify manufacturing defects and deviations or other similar influences prior to distribution of parts, preventing costly recall actions.